| 00:00 - 00:03 | Some one got in the gate |
| 00:04 - 00:05 | they're looking at |
| 00:05 - 00:07 | the lifted Chevy here |
| 00:08 - 00:12 | Probably a tire kicker |
| 00:12 - 00:15 | but the ad shows our wholesale costs |
| 00:17 - 00:19 | Once he sees the costs |
| 00:19 - 00:21 | he'll make a reasonable offer |
| 00:24 - 00:26 | He made a |
| 00:27 - 00:28 | low ball offer |
| 00:31 - 00:33 | It was $4000 under |
| 00:34 - 00:36 | our cost |
| 00:53 - 00:58 | Everyone who thinks low ball offers are acceptable, leave |
| 01:13 - 01:15 | So why is he here offering me over |
| 01:15 - 01:17 | $4000 under my cost? |
| 01:18 - 01:23 | Is it because he thinks Im lying |
| 01:25 - 01:28 | or that I should lose money today. |
| 01:29 - 01:31 | it's just a place to start |
| 01:31 - 01:34 | does he not get paid when he goes to work? |
| 01:34 - 01:37 | does he think Im lying and that I fabricated that invoice |
| 01:37 - 01:40 | Is it because of the virus or dealers are desperate? |
| 01:40 - 01:42 | You should just ignore people like that |
| 01:42 - 01:46 | I usually do, but this guy was a live one on my lot |
| 01:46 - 01:48 | You should have them follow you just outside the gate and step back in and close it |
| 01:48 - 01:52 | I actually did walk him back out to the gate |
| 01:53 - 01:54 | and chained that fucker right |
| 01:56 - 01:57 | behind him |
| 01:57 - 02:00 | as I told him what amount |
| 02:00 - 02:03 | I would accept over wholesale cost. |
| 02:04 - 02:08 | he could get the exact |
| 02:08 - 02:13 | same type of truck with 20,000 less miles |
| 02:14 - 02:16 | for what he was offering |
| 02:17 - 02:21 | I asked him well why are you standing here |
| 02:27 - 02:29 | was he lying when he said |
| 02:30 - 02:34 | he thought my invoice wasnt fake? |
| 02:34 - 02:36 | What is his logic behind his low ball offer? |
| 02:41 - 02:42 | There is always rationale behind a dumb lowball offer, |
| 02:43 - 02:47 | but that doesn't make the offer any less dumb |
| 02:48 - 02:53 | I may as well not show this type of buyer any invoice |
| 02:54 - 02:56 | since they think I'll be lying. |
| 02:56 - 02:59 | I have an internet based business |
| 03:00 - 03:02 | my lot appearance is usually a non-factor |
| 03:04 - 03:07 | Why post the costs in the first place? |
| 03:14 - 03:16 | if other shoppers are "reminded" |
| 03:19 - 03:23 | that those fees look like profit builders, |
| 03:25 - 03:26 | so be it. They clearly aren't. |
| 03:31 - 03:33 | You'll constantly hear folks here complain |
| 03:40 - 03:46 | about the games dealers play |
| 03:46 - 03:49 | how is being completely transparent |
| 03:53 - 03:56 | with pricing trying too hard? |
