| 00:00 - 00:03 | The projects are all in-process |
| 00:04 - 00:05 | Billing has sent the orders |
| 00:05 - 00:07 | Noel assigned them in JIRA |
| 00:08 - 00:12 | and onboarding has completed most setups |
| 00:12 - 00:15 | much of the data is already in production |
| 00:17 - 00:19 | The Org IDs... |
| 00:19 - 00:21 | ... they are all correct? |
| 00:24 - 00:26 | Kim... |
| 00:27 - 00:28 | well... |
| 00:31 - 00:33 | All of the data conversions |
| 00:34 - 00:36 | were sold by Mike Woodall |
| 00:53 - 00:58 | Salesforce is indicating that they haven't payed ... either.... nothing |
| 01:13 - 01:15 | The DATA IS IN PRODUCTION |
| 01:15 - 01:17 | TO THE WRONG ORG ID |
| 01:18 - 01:23 | Well, we've done it again... |
| 01:25 - 01:28 | time to get Nicole Chimienti ... |
| 01:29 - 01:31 | and Julia Martinez on a call |
| 01:31 - 01:34 | SO LET ME GET THIS STRAIGHT |
| 01:34 - 01:37 | WE SELL THE WRONG SERVICES TO THE WRONG DATABASE |
| 01:37 - 01:40 | AND WE CANT EVEN GET THEIR CREDIT CARD TO BILL THEM |
| 01:40 - 01:42 | executive management says we can use AI.... |
| 01:42 - 01:46 | Use AI For WHAT!? FIX THE MUTI-TENANT DATABASE? |
| 01:46 - 01:48 | To turn onboarding into trainers and consultants |
| 01:48 - 01:52 | How the shit does that actually fix any actual problems |
| 01:53 - 01:54 | How about we use AI to .... |
| 01:56 - 01:57 | validate a fucking sale or... |
| 01:57 - 02:00 | ask AI why we created a product |
| 02:00 - 02:03 | that can't support an agencies structure |
| 02:04 - 02:08 | Ask it to write a summary to |
| 02:08 - 02:13 | summerize the requirements that we never got in the first place |
| 02:14 - 02:16 | Have it write out WHAT THE CUSTOMER THOUGHT THEY BOUGHT |
| 02:17 - 02:21 | and then create bulleted list on why we're fucking idots |
| 02:27 - 02:29 | At least I can take some comfort in the fact |
| 02:30 - 02:34 | that we wouldn't have enable downloads for these customers yet |
| 02:34 - 02:36 | That would have been really bad |
| 02:41 - 02:42 | What does TTL even stand for ... |
| 02:43 - 02:47 | Try to Live or how about Time to Lie.. |
| 02:48 - 02:53 | what about TOTAL TIME LOST |
| 02:54 - 02:56 | That's the proces now |
| 02:56 - 02:59 | Throw it all at the wall .. see what sticks |
| 03:00 - 03:02 | and don't forget to discount the data service |
| 03:04 - 03:07 | Don't worry.. commercial quoting isn't until next month |
| 03:14 - 03:16 | we got a 1 star review on google |
| 03:19 - 03:23 | for a customer that isn't even licensed |
| 03:25 - 03:26 | ...to sell insurance |
| 03:31 - 03:33 | their mom told them to quit |
| 03:40 - 03:46 | She doesn't know how to use a computer |
| 03:46 - 03:49 | I had to call this customer.... |
| 03:53 - 03:56 | we're comping them training hours |
