My work
19 views • 5/22/2025
This is what I do for living. One project that wasn't success from customers point of view
00:00 - 00:05 | I joined Global and they asked me to build Opendirect API |
00:05 - 00:07 | better hurry they said |
00:07 - 00:10 | I got five Indian guys and said let's rock |
00:11 - 00:16 | after 5 months we were ready |
00:17 - 00:21 | and you know what happened? |
00:21 - 00:24 | nothing |
00:29 - 00:31 | nothing |
00:31 - 00:34 | We got one specialist |
00:38 - 00:40 | Mediabridge |
00:41 - 00:47 | They are so broke that can't get credit |
00:47 - 00:50 | so they can't book |
00:50 - 00:56 | call that automation, mate! |
00:58 - 00:59 | can't book! |
00:59 - 01:01 | Calculate ROI for this |
01:04 - 01:06 | Team working their |
01:06 - 01:08 | asses off for five months |
01:13 - 01:14 | and Mediabridge |
01:14 - 01:16 | are still calling us |
01:16 - 01:20 | to make a booking |
01:21 - 01:27 | At least we were the first one in the industry |
01:35 - 01:36 | who build the new API |
01:36 - 01:39 | Something have to be done |
01:41 - 01:44 | We called Talon |
01:44 - 01:47 | they use our old API from 1990 |
01:47 - 01:49 | so this will be easy |
01:50 - 01:53 | and they said "no thanks" |
01:54 - 01:56 | Imagine |
01:56 - 01:58 | they rather use that old API |
01:58 - 02:02 | that doesn't have all inventory |
02:05 - 02:07 | rather than jump to the new |
02:10 - 02:11 | and you know |
02:11 - 02:13 | they were in the team |
02:15 - 02:17 | who designed the new API |
02:17 - 02:20 | So I wondered what is the problem |
02:21 - 02:28 | Called the meeting with Talon and you know what they said |
02:29 - 02:30 | 1h daypart |
02:30 - 02:32 | for digital |
02:36 - 02:39 | so I asked |
02:40 - 02:42 | can you give me the data |
02:50 - 02:55 | how many percent of deals you need it |
02:56 - 02:58 | they made some |
02:58 - 03:04 | calculations from last year |
03:04 - 03:09 | and gave the answer |
03:09 - 03:11 | less than 2% |
03:16 - 03:20 | of all their digital bookings |
03:23 - 03:26 | "Can you change those dayparts then?" |
03:31 - 03:36 | "Sorry mate, can't help" |
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