00:00 - 00:05And i told them, a new TR system is being created
00:05 - 00:07its my top priority
00:07 - 00:10It will get rid of all your spoofing problems
00:11 - 00:16and its coming very soon
00:17 - 00:21next week
00:21 - 00:24i told them next week
00:29 - 00:31and they believed it
00:31 - 00:34They think niantic actually cares
00:38 - 00:40next week!
00:41 - 00:47and then i said we had some issues
00:47 - 00:50and it will take a little more
00:50 - 00:56A week sounds right!
00:58 - 00:59And they believed it again
00:59 - 01:01they were waiting for a week
01:04 - 01:06then i told them
01:06 - 01:08we care about your problems
01:13 - 01:14we listen to you
01:14 - 01:16it will happen trust me
01:16 - 01:20next week
01:21 - 01:27next week will happen for sure!
01:35 - 01:36And listen to this
01:36 - 01:39All durable portals have been destroyed
01:41 - 01:44and we seriously we care about you
01:44 - 01:47we send a survey through mail
01:47 - 01:49give us feedback
01:50 - 01:53and they send us feedback
01:54 - 01:56they think we listen
01:56 - 01:58but in reality we just delete them
01:58 - 02:02poof they are gone
02:05 - 02:07Then
02:10 - 02:11we
02:11 - 02:13we
02:15 - 02:17made the anomaly medals
02:17 - 02:20be paid for
02:21 - 02:28then the anomalies were unplayable for the first hour
02:29 - 02:30theywere unplayable?
02:30 - 02:32yes they were unplayable
02:36 - 02:39noone could play
02:40 - 02:42then we gave a refund
02:50 - 02:55We don't know what the hell we are doing
02:56 - 02:58Do you actually care?
02:58 - 03:04Yes if it brings us money for sure
03:04 - 03:09About spoofing? not really.
03:09 - 03:11I mean the trusted reporters are players
03:16 - 03:20Not employees
03:23 - 03:26players who give their freetime
03:31 - 03:36and they think its normal