| 00:00 - 00:03 | The customer pre-alignment call has been rescheduled. Again. |
| 00:04 - 00:05 | The agenda is still being drafted. |
| 00:05 - 00:07 | The customer wants a pre-read by Wednesday |
| 00:08 - 00:12 | There's also a new stakeholder |
| 00:12 - 00:15 | who wants to be looped in |
| 00:17 - 00:19 | Thats fine... |
| 00:19 - 00:21 | Has the API spec been finalised? |
| 00:24 - 00:26 | ... |
| 00:27 - 00:28 | errr |
| 00:31 - 00:33 | Not exactly finalised, no. |
| 00:34 - 00:36 | We're waiting on them to align internally |
| 00:53 - 00:58 | Everyone who has attended fewer than four customer meetings today — leave the room. |
| 01:13 - 01:15 | The correlation ID schema? |
| 01:15 - 01:17 | Has that at least been confirmed? |
| 01:18 - 01:23 | They said they'd confirm it in the next meeting |
| 01:25 - 01:28 | That was 3 weeks ago! |
| 01:29 - 01:31 | We're giving multiple updates a day |
| 01:31 - 01:34 | saying that we are blocked |
| 01:34 - 01:37 | Then they ask what are we actually doing |
| 01:37 - 01:40 | and have the audacity to hold up payment |
| 01:40 - 01:42 | We're making good progress on documentation |
| 01:42 - 01:46 | FUCK DOCUMENTATION |
| 01:46 - 01:48 | But its required as part of the contract |
| 01:48 - 01:52 | We've been in meetings for SIX WEEKS |
| 01:53 - 01:54 | and nobody has seen a single confirmed endpoint |
| 01:56 - 01:57 | They send a deck |
| 01:57 - 02:00 | then a revised deck |
| 02:00 - 02:03 | and then an updated FINAL revised deck |
| 02:04 - 02:08 | and not ONE of them has any useful information |
| 02:08 - 02:13 | We built an entire retry queue with exponential backoff for their 429s |
| 02:14 - 02:16 | THEY HAVEN'T EVEN TESTED THEIR OWN API YET |
| 02:17 - 02:21 | I asked for a 30-minute technical sync — THIRTY MINUTES |
| 02:27 - 02:29 | and somehow it became a standing Wednesday fortnightly governance check-in |
| 02:30 - 02:34 | with six people from three organisations who have never touched an API in their lives! |
| 02:34 - 02:36 | The correlation ID! |
| 02:41 - 02:42 | I just want to know where the correlation ID goes! |
| 02:43 - 02:47 | In the header? In the body? DOES ANYONE NOW |
| 02:48 - 02:53 | Because we've asked in three separate meetings and the answer is always "we'll take that on notice"! |
| 02:54 - 02:56 | And now — NOW — they want a pre-read for Thursday's call, |
| 02:56 - 02:59 | which is itself preparation for the March workshop, |
| 03:00 - 03:02 | which was already a follow-up to the February kickoff, |
| 03:04 - 03:07 | Its okay, its nearly over |
| 03:14 - 03:16 | Just send them another draft SDD |
| 03:19 - 03:23 | Put "pending customer confirmation" next to everything. |
| 03:25 - 03:26 | We'll discuss it in the next meeting |
| 03:31 - 03:33 | or the meeting after that |
| 03:40 - 03:46 | Six weeks. Dozens of meetings |
| 03:46 - 03:49 | Not a single confirmed endpoint |
| 03:53 - 03:56 | We never had a chance |
