CrowdStrike

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The saga of CrowdStrike's "CrowdStroke" update fiasco retold by El Resitas.

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00:00 - 00:05CrowdStrike gets $3 billion yearly in subscriptions
00:05 - 00:07they write signatures
00:07 - 00:10for malware, call them channel updates
00:11 - 00:16they push out their signatures worldwide
00:17 - 00:21they spend $0 testing them first
00:21 - 00:24no running tests at all
00:29 - 00:31pushed it to prod worldwide
00:31 - 00:34they crash 70% of the fortune 100s windows boxes
00:38 - 00:40the computers can't even boot
00:41 - 00:47they can't push out a fix because the boxes are boot looping
00:47 - 00:50Delta, United, American airlines all down
00:50 - 00:56"ransomware protector" stopped more hospitals operating than ransomware did
00:58 - 00:59The CEO
00:59 - 01:0110 years ago
01:04 - 01:06was McAfee's CTO
01:06 - 01:08when McAfee crashed
01:13 - 01:14all their clients
01:14 - 01:16with a bad update
01:16 - 01:20this was the second time
01:21 - 01:27you have to boot into safe mode
01:35 - 01:36and delete a file
01:36 - 01:39manually
01:41 - 01:44while embedded devices
01:44 - 01:47like industrial control systems
01:47 - 01:49and medical equipment
01:50 - 01:53have no keyboard
01:54 - 01:56CrowdStrike's CSO
01:56 - 01:58releases a statement
01:58 - 02:02praising himself for working for the FBI
02:05 - 02:07like you should thank him
02:10 - 02:11Feeling bad
02:11 - 02:13they decide to
02:15 - 02:17send out a gift card
02:17 - 02:20a $10 uber eats gift card
02:21 - 02:28and then to top it off they send out an update that breaks the gift card
02:29 - 02:30really
02:30 - 02:32their update broke the $10 gift card too
02:36 - 02:39four days later
02:40 - 02:42Delta flights are all still delayed
02:50 - 02:55bags piled up in airports everywhere
02:56 - 02:58CrowdStrike's terms
02:58 - 03:04disclaim any responsibility or liability
03:04 - 03:09all because they were overreacting to a minor Cobalt Strike update
03:09 - 03:11that used named pipes
03:16 - 03:20the CSO sold 4000 shares the prior day
03:23 - 03:26they never tested their content update
03:31 - 03:36and the whole kernel driver's still written in C