00:00 - 00:05I got called into my BRM meeting
00:05 - 00:07quick quick come in this is an emergency
00:07 - 00:10We've implemented a new management system and it doesnt work
00:11 - 00:16What do you mean you bought it and put it in already?
00:17 - 00:21Yes and it doesnt work at all
00:21 - 00:24You didnt think to tell us?
00:29 - 00:31How's it broke?
00:31 - 00:34All the data went to the cloud and now its a mess
00:38 - 00:40You shared data without authorisation?
00:41 - 00:47Can you get it back out?
00:47 - 00:50Is there integration an API?
00:50 - 00:56No we just sent them a copy of everything
00:58 - 00:59Shared the confidential data
00:59 - 01:01All without checking security
01:04 - 01:06We already have a management system
01:06 - 01:08It works fine and we are upgrading
01:13 - 01:14to add the features they need
01:14 - 01:16all their requirements would be covered
01:16 - 01:20in the next 3 months
01:21 - 01:27Now we got half staff using the new broken system and the other on the old system
01:35 - 01:36Management information
01:36 - 01:39now doesnt exist
01:41 - 01:44We said ok lets look at your strategic plan
01:44 - 01:47And work out where we are going
01:47 - 01:49Lets get this in order
01:50 - 01:53What strategic plan we havent got time for that
01:54 - 01:56No plan
01:56 - 01:58no direction
01:58 - 02:02no idea they are completely lost
02:05 - 02:07so
02:10 - 02:11we said
02:11 - 02:13Do you want a strategic planning meeting
02:15 - 02:17They said yes
02:17 - 02:20As soon as we get out of this mess
02:21 - 02:28We said but what about the next mess
02:29 - 02:30You know theres more
02:30 - 02:32Theres always more
02:36 - 02:39They said theres one more
02:40 - 02:42More broken systems
02:50 - 02:55They put in a new finance system as well
02:56 - 02:58How did that go
02:58 - 03:04How you think they didnt use us so its not good
03:04 - 03:09It works sometimes
03:09 - 03:11But not always
03:16 - 03:20The pay run failed
03:23 - 03:26No one paid
03:31 - 03:36No management information