00:00 - 00:03The insurance conversion results are in for the first quarter
00:04 - 00:05There is one problem area. Poole
00:05 - 00:07a small fishing village in Dorset
00:08 - 00:12it's pretty obvious that they can't sell insurance
00:12 - 00:15well they can barely sell holidays let alone insurance
00:17 - 00:19Get a hold of their manager
00:19 - 00:21we'll find out what's going on.
00:24 - 00:26Sir...
00:27 - 00:28They...
00:31 - 00:33They don't have any staff
00:34 - 00:36They are all on annual leave in mexico
00:53 - 00:58Everyone who is under 25% insurance for this month get out now.
01:13 - 01:15What the fuck is going on?!
01:15 - 01:17Selling holidays with no insurance?!
01:18 - 01:23and putting through huge discounts?!
01:25 - 01:28What do they think is going to happen?
01:29 - 01:31They're fucked!
01:31 - 01:34Look what happened to Preston Holidays!
01:34 - 01:37They didn't sell enough insurance
01:37 - 01:40now they're all queuing up at the job centre!
01:40 - 01:42Sir, it wasn't down to their insurance results
01:42 - 01:46Bollocks! If they sold more insurance they would still be here today!
01:46 - 01:48But sir, everyone has it with their banks!
01:48 - 01:52So what? Give it away if you have to!
01:53 - 01:54Instead of your constant excuses
01:56 - 01:57The same shit as usual
01:57 - 02:00"They all have it with their banks"
02:00 - 02:03"it's too expensive"
02:04 - 02:08Are you kidding me?
02:08 - 02:13Our insurance is the best you can get
02:14 - 02:16and yet you can't even sell it
02:17 - 02:21everyone should be on 100% year to date!
02:27 - 02:29but you're not!
02:30 - 02:34you need to sell it. sell it from your heart
02:34 - 02:36you can't sell something if you don't believe in it
02:41 - 02:42Too many holidays are being sold
02:43 - 02:47being sold without adequate travel insurance
02:48 - 02:53maybe if you all spent less time on the daily mail website
02:54 - 02:56Yeah. That'll work.
02:56 - 02:59we'll ban the daily mail website
03:00 - 03:02the whole thing is a distraction
03:04 - 03:07It's okay Imi, we've still got the bbc
03:14 - 03:16Every holiday you sell, you quote travel insurance.
03:19 - 03:23if they say they don't want it
03:25 - 03:26punch them.
03:31 - 03:33punch them in the face
03:40 - 03:46you need to get your insurance above 25%
03:46 - 03:49and then maybe you can come off the conference calls.
03:53 - 03:56but that's a long shot.