00:00 - 00:03 | The Yahoo email servers have been compromised |
00:04 - 00:05 | The compromised servers are located |
00:05 - 00:07 | At Yahoo's datacentres here, and here. |
00:08 - 00:12 | Multipule accounts have been hacked by spammers |
00:12 - 00:15 | Spam is being sent from our customers email addresses |
00:17 - 00:19 | Well just ditch Yahoo |
00:19 - 00:21 | And use our servers |
00:24 - 00:26 | Sir... |
00:27 - 00:28 | Telecom... |
00:31 - 00:33 | Hasnt had any email servers running for at least 7 years |
00:34 - 00:36 | They were scrapped after working with MSN |
00:53 - 00:58 | Anyone using Gmail, Hotmail or Mailchimp, leave the room |
01:13 - 01:15 | What the hell were they thinking? |
01:15 - 01:17 | Scrapping our perfectly good rendundant servers? |
01:18 - 01:23 | What do we have to go back on? |
01:25 - 01:28 | Now we are stuck with Yahoo! |
01:29 - 01:31 | This is the 4th time this has happened! |
01:31 - 01:34 | Do you think our customers are that stupid? |
01:34 - 01:37 | Our customers will be starting to leave in droves! |
01:37 - 01:40 | Once is bad enough, but 4 times!? |
01:40 - 01:42 | We've disabled all accounts affected |
01:42 - 01:46 | Oh, thats great, now our call centres will be overloaded! |
01:46 - 01:48 | It was our only option, we cant just leave hackers have access. |
01:48 - 01:52 | Whats the point? Once they have got access thats it! |
01:53 - 01:54 | All Xtra accounts will be blacklisted by SPAM filters |
01:56 - 01:57 | We have given Yahoo enough chances! |
01:57 - 02:00 | Now the spammers have a database with half our customers addresses! |
02:00 - 02:03 | Not to mention their address books! |
02:04 - 02:08 | We are going to be the laughing stock |
02:08 - 02:13 | Of all the ISP's in New Zealand! |
02:14 - 02:16 | Havnt of you learnt from the days of Theresa Gattung!? |
02:17 - 02:21 | We were then known as Telecon, now we are being called Telescum! |
02:27 - 02:29 | Our only option left is a rebrand |
02:30 - 02:34 | perhaps then, we may be able to |
02:34 - 02:36 | save what little reputation we have left |
02:41 - 02:42 | Whos idea was it? |
02:43 - 02:47 | Too much of this running in without thinking |
02:48 - 02:53 | We should never have worked with MSN |
02:54 - 02:56 | let alone Yahoo! |
02:56 - 02:59 | Now we have to spend millions |
03:00 - 03:02 | On a new datacenter and PR campaigns! |
03:04 - 03:07 | Its OK, we are on Gmail |
03:14 - 03:16 | Changing our name will take time |
03:19 - 03:23 | We cant just change it overnight |
03:25 - 03:26 | The PR campaign will start tomorrow |
03:31 - 03:33 | With an announcement on Facebook |
03:40 - 03:46 | We will rebrand Telecom and change its name to Spark |
03:46 - 03:49 | This is our last chance to get things right |
03:53 - 03:56 | If we are lucky, some naive customers will return... |