00:00 - 00:03The staff have gathered in the corridor all the way from the front to the back
00:04 - 00:05And the network is down, here
00:05 - 00:07here, here and here
00:08 - 00:12From what we can tell, they think Atos are pants!
00:12 - 00:15They are saying most stuff is not getting done!
00:17 - 00:19Get a hold of that Service Delivery Manager
00:19 - 00:21We'll find out what she has to say.
00:24 - 00:26Sir...
00:27 - 00:28She...
00:31 - 00:33She says she is busy with a chocolate doughnut
00:34 - 00:36and that it's not her fault
00:53 - 00:58Everyone who said outsourcing was a crap idea, get out now
01:13 - 01:15Where the hell are the technical staff?
01:15 - 01:17How can we run an IT operation with no technical staff!
01:18 - 01:23And a sloth as a service manager
01:25 - 01:28What did you think was going to happen?
01:29 - 01:31We're totally fucked!
01:31 - 01:34It worked with at the Department of Health
01:34 - 01:37But that was with feckless disabled people!
01:37 - 01:40Sheep asking to be led to the slaughter
01:40 - 01:42Sir, the staff just want someone who understands them
01:42 - 01:46Is that any excuse for all of you to charge in here?
01:46 - 01:48Sir, they are frustrated and just want some help
01:48 - 01:52I'll give them help, but nothing is free!
01:53 - 01:54Even those pencils cost me £4.39
01:56 - 01:57The same meaningless response from Atos
01:57 - 02:00"Yes, we understand your problems!"
02:00 - 02:03"Yes, we will fix the system!"
02:04 - 02:08Are you kidding me?
02:08 - 02:13They couldn't boil an egg without asking Delia Smith
02:14 - 02:16They need a goddamn plan
02:17 - 02:21Somebody that can actually talk plain English and cut-out the bullshit
02:27 - 02:29They're doomed without a plan.
02:30 - 02:34If only they would learn from history
02:34 - 02:36You can't support something you don't understand
02:41 - 02:42Too much of this...
02:43 - 02:47Too much of this running in without thinking
02:48 - 02:53Just throw reasoning out the door and sign on the dotted line
02:54 - 02:56Yeah. That'll work.
02:56 - 02:59Who do they think they're fooling?
03:00 - 03:02The whole thing is a sham!
03:04 - 03:07It's okay Anna, the coffee machine still works
03:14 - 03:16If only we had those guys back here
03:19 - 03:23They knew how to laugh and joke and get things done
03:25 - 03:26I miss them
03:31 - 03:33Nothing. Will change.
03:40 - 03:46I'm stuck here on my own with my Blackberry
03:46 - 03:49I don't even have an iPad
03:53 - 03:56Get me some Schnapps!