| 00:00 - 00:03 | The staff have gathered in the corridor all the way from the front to the back |
| 00:04 - 00:05 | And the network is down, here |
| 00:05 - 00:07 | here, here and here |
| 00:08 - 00:12 | From what we can tell, they think Atos are pants! |
| 00:12 - 00:15 | They are saying most stuff is not getting done! |
| 00:17 - 00:19 | Get a hold of that Service Delivery Manager |
| 00:19 - 00:21 | We'll find out what she has to say. |
| 00:24 - 00:26 | Sir... |
| 00:27 - 00:28 | She... |
| 00:31 - 00:33 | She says she is busy with a chocolate doughnut |
| 00:34 - 00:36 | and that it's not her fault |
| 00:53 - 00:58 | Everyone who said outsourcing was a crap idea, get out now |
| 01:13 - 01:15 | Where the hell are the technical staff? |
| 01:15 - 01:17 | How can we run an IT operation with no technical staff! |
| 01:18 - 01:23 | And a sloth as a service manager |
| 01:25 - 01:28 | What did you think was going to happen? |
| 01:29 - 01:31 | We're totally fucked! |
| 01:31 - 01:34 | It worked with at the Department of Health |
| 01:34 - 01:37 | But that was with feckless disabled people! |
| 01:37 - 01:40 | Sheep asking to be led to the slaughter |
| 01:40 - 01:42 | Sir, the staff just want someone who understands them |
| 01:42 - 01:46 | Is that any excuse for all of you to charge in here? |
| 01:46 - 01:48 | Sir, they are frustrated and just want some help |
| 01:48 - 01:52 | I'll give them help, but nothing is free! |
| 01:53 - 01:54 | Even those pencils cost me £4.39 |
| 01:56 - 01:57 | The same meaningless response from Atos |
| 01:57 - 02:00 | "Yes, we understand your problems!" |
| 02:00 - 02:03 | "Yes, we will fix the system!" |
| 02:04 - 02:08 | Are you kidding me? |
| 02:08 - 02:13 | They couldn't boil an egg without asking Delia Smith |
| 02:14 - 02:16 | They need a goddamn plan |
| 02:17 - 02:21 | Somebody that can actually talk plain English and cut-out the bullshit |
| 02:27 - 02:29 | They're doomed without a plan. |
| 02:30 - 02:34 | If only they would learn from history |
| 02:34 - 02:36 | You can't support something you don't understand |
| 02:41 - 02:42 | Too much of this... |
| 02:43 - 02:47 | Too much of this running in without thinking |
| 02:48 - 02:53 | Just throw reasoning out the door and sign on the dotted line |
| 02:54 - 02:56 | Yeah. That'll work. |
| 02:56 - 02:59 | Who do they think they're fooling? |
| 03:00 - 03:02 | The whole thing is a sham! |
| 03:04 - 03:07 | It's okay Anna, the coffee machine still works |
| 03:14 - 03:16 | If only we had those guys back here |
| 03:19 - 03:23 | They knew how to laugh and joke and get things done |
| 03:25 - 03:26 | I miss them |
| 03:31 - 03:33 | Nothing. Will change. |
| 03:40 - 03:46 | I'm stuck here on my own with my Blackberry |
| 03:46 - 03:49 | I don't even have an iPad |
| 03:53 - 03:56 | Get me some Schnapps! |
