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Outsourcing Gone Wrong
The staff have gathered in the corridor all the way from the front to the back And the network is down, here here, here and here From what we can tell, they think Atos are pants! They are saying most stuff is not getting done! Get a hold of that Service Delivery Manager

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00:00 - 00:03The staff have gathered in the corridor all the way from the front to the back
00:04 - 00:05And the network is down, here
00:05 - 00:07here, here and here
00:08 - 00:12From what we can tell, they think Atos are pants!
00:12 - 00:15They are saying most stuff is not getting done!
00:17 - 00:19Get a hold of that Service Delivery Manager
00:19 - 00:21We'll find out what she has to say.
00:24 - 00:26Sir...
00:27 - 00:28She...
00:31 - 00:33She says she is busy with a chocolate doughnut
00:34 - 00:36and that it's not her fault
00:53 - 00:58Everyone who said outsourcing was a crap idea, get out now
01:13 - 01:15Where the hell are the technical staff?
01:15 - 01:17How can we run an IT operation with no technical staff!
01:18 - 01:23And a sloth as a service manager
01:25 - 01:28What did you think was going to happen?
01:29 - 01:31We're totally fucked!
01:31 - 01:34It worked with at the Department of Health
01:34 - 01:37But that was with feckless disabled people!
01:37 - 01:40Sheep asking to be led to the slaughter
01:40 - 01:42Sir, the staff just want someone who understands them
01:42 - 01:46Is that any excuse for all of you to charge in here?
01:46 - 01:48Sir, they are frustrated and just want some help
01:48 - 01:52I'll give them help, but nothing is free!
01:53 - 01:54Even those pencils cost me £4.39
01:56 - 01:57The same meaningless response from Atos
01:57 - 02:00"Yes, we understand your problems!"
02:00 - 02:03"Yes, we will fix the system!"
02:04 - 02:08Are you kidding me?
02:08 - 02:13They couldn't boil an egg without asking Delia Smith
02:14 - 02:16They need a goddamn plan
02:17 - 02:21Somebody that can actually talk plain English and cut-out the bullshit
02:27 - 02:29They're doomed without a plan.
02:30 - 02:34If only they would learn from history
02:34 - 02:36You can't support something you don't understand
02:41 - 02:42Too much of this...
02:43 - 02:47Too much of this running in without thinking
02:48 - 02:53Just throw reasoning out the door and sign on the dotted line
02:54 - 02:56Yeah. That'll work.
02:56 - 02:59Who do they think they're fooling?
03:00 - 03:02The whole thing is a sham!
03:04 - 03:07It's okay Anna, the coffee machine still works
03:14 - 03:16If only we had those guys back here
03:19 - 03:23They knew how to laugh and joke and get things done
03:25 - 03:26I miss them
03:31 - 03:33Nothing. Will change.
03:40 - 03:46I'm stuck here on my own with my Blackberry
03:46 - 03:49I don't even have an iPad
03:53 - 03:56Get me some Schnapps!