| 00:00 - 00:03 | This post on Reddit is high in SEO |
| 00:04 - 00:05 | A user rants about Bunq |
| 00:05 - 00:07 | and says some negative things about us |
| 00:08 - 00:12 | it's hurting our brand image |
| 00:12 - 00:15 | and we think it makes you look like an asshole |
| 00:17 - 00:19 | Our Head of Legal bullied the mods into removing it |
| 00:19 - 00:21 | His legal threats made them back down |
| 00:24 - 00:26 | Ali |
| 00:27 - 00:28 | The mods |
| 00:31 - 00:33 | The mods went to NRC. |
| 00:34 - 00:36 | The NRC published a story about our attempts to stop criticism online |
| 00:53 - 00:58 | Everyone who doesn't love emojis get out |
| 01:13 - 01:15 | I told you |
| 01:15 - 01:17 | nobody is allowed to criticize me on the internet |
| 01:18 - 01:23 | you're supposed to make people love me |
| 01:25 - 01:28 | I'm the best entrepreneur in the country |
| 01:29 - 01:31 | everyone else is lazy and useless |
| 01:31 - 01:34 | this is a conspiracy to hurt me |
| 01:34 - 01:37 | and stop innovation in finance |
| 01:37 - 01:40 | you useless people don't understand |
| 01:40 - 01:42 | Ali, what if we just provide good customer service? |
| 01:42 - 01:46 | Customer service? We give them emojis |
| 01:46 - 01:48 | Ali, we invade their privacy |
| 01:48 - 01:52 | they don't deserve privacy |
| 01:53 - 01:54 | useless lazy Dutch |
| 01:56 - 01:57 | They should be thanking me |
| 01:57 - 02:00 | for my multiple IBAN feature |
| 02:00 - 02:03 | and they should know to shut up and work harder |
| 02:04 - 02:08 | we know better than they do |
| 02:08 - 02:13 | How dare the NRC publish anything |
| 02:14 - 02:16 | they don't know what I sacrifice every day |
| 02:17 - 02:21 | These mods should just comply! |
| 02:27 - 02:29 | What's the point of social media? |
| 02:30 - 02:34 | All these people get to say anything they want |
| 02:34 - 02:36 | and complain about me |
| 02:41 - 02:42 | Why can't we dox them |
| 02:43 - 02:47 | and freeze all their money? |
| 02:48 - 02:53 | You should have made sure they can't speak |
| 02:54 - 02:56 | without fear of losing their money |
| 02:56 - 02:59 | But no, now it's everywhere in the media |
| 03:00 - 03:02 | and I look like an asshole |
| 03:04 - 03:07 | Don't 🌧️ we still have 🌈🌈🌈 |
| 03:14 - 03:16 | The NRC will be the end of me |
| 03:19 - 03:23 | This will be another line in Wikipedia |
| 03:25 - 03:26 | and overshadow our entry in the US |
| 03:31 - 03:33 | I guess I'll go rant on stage again |
| 03:40 - 03:46 | about how lazy the Dutch are |
| 03:46 - 03:49 | and fire some more employees |
| 03:53 - 03:56 | I'll feel better. |
