WEBVTT

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Jorge, the morning fleet report is in.

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Aircraft One is down for its inspection.

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Aircraft Two is waiting on parts.

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And Three timed out at midnight.

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We can still cover the schedule if Four launches.

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Four is already in maintenance.

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Its deferred items all came due together.

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The technicians found three more discrepancies.

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Then use the spare.

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That is the spare.

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Rich tried swapping tails, but...

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The entire fleet is grounded.

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Everyone leave.

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Except Jim and Rich.

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Explain how every aircraft is down!

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We deferred only what you approved.

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You said availability came first.

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You said maintenance could wait.

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I said manage it—not surrender!

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For years I kept utilization high!

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Customers flew. Revenue climbed.

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And every month you called it a miracle!

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Because Jim and Rich kept juggling!

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They moved inspections between weekends.

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They begged vendors for parts.

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They cannibalized one aircraft for another.

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They stacked deferrals like dinner plates!

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But no one told me gravity still applied!

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We did. Every reliability meeting.

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You called downtime 'negative revenue.'

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You demanded one more flight.

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Then another. Then another!

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Now every clock has expired at once!

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The hangar is full!

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The ramp is empty!

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Operations has nothing to dispatch.

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Sales is promising departures tomorrow!

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Tomorrow?! With what—PowerPoint airplanes?

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We cannot invoice a slide deck!

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Do you know what cancellations cost?

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More than doing the maintenance on time!

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Now the customers know.

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Accounting knows.

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The board will know by lunch.

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I built this schedule on availability!

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You built it on borrowed time.

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Emmanuel, do not listen.

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Jonathan, cover Emmanuel's ears.

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Someone find me one airworthy aircraft.