00:00 - 00:03Stayz assured us the transition would be seamless
00:04 - 00:05But your properties are not listed
00:05 - 00:07or they are at the wrong locations
00:08 - 00:12Your records with Stayz have disappeared
00:12 - 00:15and your premium property is no longer ranked first
00:17 - 00:19If not first then what is it's ranking?
00:19 - 00:21Second or Third?
00:24 - 00:26Mein Fuhrer
00:27 - 00:28Your premium Property
00:31 - 00:33Your premium property has fallen to position 97 of 98
00:34 - 00:36And Stayz will not respond to calls
00:53 - 00:58Those of you who who warned me not to transition to Homeaway leave the room
01:13 - 01:15How dare they do this to me?
01:15 - 01:17Anton assured us this was a change for the better
01:18 - 01:23But instead the transition to Homeaway has been worse than the fall of the Eastern Front
01:25 - 01:28I bet there is more to hear
01:29 - 01:31Come on spit it out
01:31 - 01:34What else have they done or not done?
01:34 - 01:37I've been listed with Stayz for 15 years with a five star property ranked 1st and now it is at 97?
01:37 - 01:40They are just adding more burden to my struggle
01:40 - 01:42My Fuhrer don't take it personally, the problems are being experienced by all other owners as well
01:42 - 01:46I don't care about others. My Contract is with Stayz
01:46 - 01:48My Fuhrer we have all tried to get this resolved by Homeaway's help desk
01:48 - 01:52Don't you see their help desk doesn't care?
01:53 - 01:54They serve their masters
01:56 - 01:57Stayz were bought by Homeaway
01:57 - 02:00who were bought by Expedia and now they are just goose stepping all over us
02:00 - 02:03without any care at all for my property listing
02:04 - 02:08And then they have the nerve to introduce surge pricing commissions on my guests
02:08 - 02:13And what's with the Americanisms and loss of features on my dashboard?
02:14 - 02:16I wish I could have just five minutes alone with them
02:17 - 02:21I would be better off creating my own web site and taking all future bookings direct
02:27 - 02:29God I wish I'd never heard of Stayz
02:30 - 02:34and of Homeaway they have both ruined all my good work
02:34 - 02:36Their greed and incompetence is unrivalled
02:41 - 02:42This is war
02:43 - 02:47There is no way I am going to take this sort of client abuse lying down
02:48 - 02:53We will have to work out a different way of taking bookings moving forward folks
02:54 - 02:56Something with no commissions
02:56 - 02:59and to be free of these price gouging incompetent Americans
03:00 - 03:02they want 17.5% commission per booking like they are sucking my blood
03:04 - 03:07We can find someone to create his own website
03:14 - 03:16It all used to work perfectly
03:19 - 03:23then they could not help their greed and ruined it
03:25 - 03:26I'm through
03:31 - 03:33just forget Stayz and Homeaway
03:40 - 03:46start creating my own web site so we can take bookings direct
03:46 - 03:49and concentrate more on Airbnb to get ahead
03:53 - 03:56Anton is now my enemy