00:00 - 00:03 | The results are in for week 26 Phil. Team Hemuts dashboard |
00:04 - 00:05 | They've been collated at the BT head office here in Berlin sir |
00:05 - 00:07 | right here |
00:08 - 00:12 | Sales were still good sir, a few vision sales and infinity regrades. |
00:12 - 00:15 | Geraint was looking after the team for that week..... |
00:17 - 00:19 | wait, wait, you say Geraint? Geraint Clift? |
00:19 - 00:21 | Geraint Clift?????? |
00:24 - 00:26 | My Fuhrer |
00:27 - 00:28 | yes Geraint |
00:31 - 00:33 | Geraint, the floor walker sir. You were on your archery holiday |
00:34 - 00:36 | Bit of a geek but he was promoted in your absense. |
00:53 - 00:58 | Alex, Chris, Jamie, Liam, Ashleigh, Matt, Lawrence stay. Jade and Dan you leave now. |
01:13 - 01:15 | Jesus Fucking Christ. What the fuck has happened?? |
01:15 - 01:17 | The KPIs have fallen below 60%, Adeel will fucking murder me |
01:18 - 01:23 | These keep scores are dog shit you useless set of cunts, I've listened to your calls from this week |
01:25 - 01:28 | Fucking Pathetic. |
01:29 - 01:31 | All of you. Except Dan. |
01:31 - 01:34 | I will not tolerate this lack of saves. I don't fucking care if the bitch has gone blind and sold her computer |
01:34 - 01:37 | For fucking crying out loud |
01:37 - 01:40 | Sell her the fucking benefits of having broadband, she wanted it once you dickheads |
01:40 - 01:42 | But sir, we were on the new call queue |
01:42 - 01:46 | Like I give a fucking shit, this is MY BONUS you cunts have fucked up |
01:46 - 01:48 | With respect sir it was a hard week |
01:48 - 01:52 | You incompetent cunt Jamie, listen to your fucking baby excuses |
01:53 - 01:54 | If Horrocks spent as much time selling as raising complaints |
01:56 - 01:57 | we'd all be holidaying in the fucking Bahamas. |
01:57 - 02:00 | How the fuck has Englebow topped the fucking dashboard |
02:00 - 02:03 | I'm looking a right cunt in my management meetings |
02:04 - 02:08 | And Geraint, the clueless cunt |
02:08 - 02:13 | You'll all fucking pay for this. Yvonne will need to see each and every fucking one of you |
02:14 - 02:16 | I will finish him in this call centre, he will never floor walk again. |
02:17 - 02:21 | I put my trust in you idiots whilst I went playing Robin Hood |
02:27 - 02:29 | and what do you reward me with? |
02:30 - 02:34 | PSTN keeps scores of 80 fucking percent |
02:34 - 02:36 | 80 fucking PERCENT |
02:41 - 02:42 | You're fucking embarassing |
02:43 - 02:47 | Not even in the accelerator range for one fucking cease type, not even fucking vision |
02:48 - 02:53 | Even Matt could shit on you arseholes |
02:54 - 02:56 | I will not accept this |
02:56 - 02:59 | Ashleigh your adherence is fucking taking the piss |
03:00 - 03:02 | I will fucking kill you if you pass another customer onto me |
03:04 - 03:07 | Don't worry Jade, you can get nice stuff on the market |
03:14 - 03:16 | This needs to stop |
03:19 - 03:23 | and it will fucking stop believe me. |
03:25 - 03:26 | I want full needs analysis done |
03:31 - 03:33 | on EVERY fucking call |
03:40 - 03:46 | and don't you fucking dare not make them some sort of offer, whatever their pitiful story |
03:46 - 03:49 | this is not fucking acceptable you make them an offer |
03:53 - 03:56 | even if its the fucking £8.65 save deal................. |