| 00:00 - 00:05 | It's end of year and we need to start thinking about 2018 |
| 00:05 - 00:07 | What are we doing? What's our vision? |
| 00:07 - 00:10 | We took a good look at this team and see some opportunities |
| 00:11 - 00:16 | We found very manual, complex processes |
| 00:17 - 00:21 | We call ourselves Innovation and Solutions, right? |
| 00:21 - 00:24 | INNOVATION! |
| 00:29 - 00:31 | INNOVATION! |
| 00:31 - 00:34 | They do it all with spreadsheets! |
| 00:38 - 00:40 | Like it's 2003 |
| 00:41 - 00:47 | The intake process is a dumpster fire |
| 00:47 - 00:50 | Intent owners have no idea |
| 00:50 - 00:56 | We have to coach them the whole way |
| 00:58 - 00:59 | And they still get it wrong |
| 00:59 - 01:01 | Every campaign is total chaos |
| 01:04 - 01:06 | The garbage goes in |
| 01:06 - 01:08 | The garbage comes out |
| 01:13 - 01:14 | And then |
| 01:14 - 01:16 | They program it all manually |
| 01:16 - 01:20 | More copy and paste! |
| 01:21 - 01:27 | Medieval monks had more advanced print tech |
| 01:35 - 01:36 | This takes weeks |
| 01:36 - 01:39 | And gets reworked again and again |
| 01:41 - 01:44 | However, this has been improving |
| 01:44 - 01:47 | They finally know this is a problem |
| 01:47 - 01:49 | All these errors are a problem |
| 01:50 - 01:53 | Now they want something that works |
| 01:54 - 01:56 | Finally |
| 01:56 - 01:58 | You should see validation |
| 01:58 - 02:02 | They flip through piles of paper |
| 02:05 - 02:07 | Go through 10,000 cells |
| 02:10 - 02:11 | And they expect |
| 02:11 - 02:13 | They can catch all the issues |
| 02:15 - 02:17 | "Well Managed" they say |
| 02:17 - 02:20 | "Innovation and Solutions" they say |
| 02:21 - 02:28 | And then they copy and paste more spreadsheets |
| 02:29 - 02:30 | Like it's 2003? |
| 02:30 - 02:32 | That's when they started this |
| 02:36 - 02:39 | And they each manage it on an island |
| 02:40 - 02:42 | Like castaways with coconut hammers |
| 02:50 - 02:55 | Don't worry, they're doing Agile |
| 02:56 - 02:58 | That will solve everything |
| 02:58 - 03:04 | Agile doesn't do anything if they're not working it |
| 03:04 - 03:09 | They're talented people but how do you get breakthrough results |
| 03:09 - 03:11 | If you're busy doing rework |
| 03:16 - 03:20 | Spreadsheets! |
| 03:23 - 03:26 | "Vision for the Future" doesn't mean spreadsheets |
| 03:31 - 03:36 | Maybe this team can get into the 20th century this year |
