| 00:00 - 00:03 | We have sent mailers to our target market area |
| 00:04 - 00:05 | We've brown bagged every car from here to Tolleson |
| 00:05 - 00:07 | and increased discounts to compete with Mark Kia |
| 00:08 - 00:12 | We have Anthony working on the website and hope to see an increase in internet leads |
| 00:12 - 00:15 | and Todd working on 10 thousand mile leases till the end of the month |
| 00:17 - 00:19 | Is he making sure to include the sales subtotal |
| 00:19 - 00:21 | and net discount? |
| 00:24 - 00:26 | Josh |
| 00:27 - 00:28 | We......... |
| 00:31 - 00:33 | We believe the sales subtotal and net discount confuses customers |
| 00:34 - 00:36 | We would prefer to be honest and justify the price |
| 00:53 - 00:58 | All the floor people can go and internet needs to stay |
| 01:13 - 01:15 | Your all bunch of assholes! |
| 01:15 - 01:17 | I don't know why we even provide you leads! |
| 01:18 - 01:23 | Your all required to make 400 calls per day! |
| 01:25 - 01:28 | And the lot of you can't make 2 appointments per day |
| 01:29 - 01:31 | I should fire you all! |
| 01:31 - 01:34 | Laughter, fun, excitement...... |
| 01:34 - 01:37 | This is the car business!!!!! |
| 01:37 - 01:40 | When I was a salesman I sold 90 cars per month! |
| 01:40 - 01:42 | Josh, this isn't the same car business it was 10 years ago |
| 01:42 - 01:46 | Fuck you, it is the same!!! |
| 01:46 - 01:48 | Josh we lost leads when we went to Provision |
| 01:48 - 01:52 | You could call all your sold customers or even talk to a fucking service guest! |
| 01:53 - 01:54 | I hate you all!!! |
| 01:56 - 01:57 | You think you can be "honest" in the car business |
| 01:57 - 02:00 | and do things the right way, |
| 02:00 - 02:03 | give customers respect and honesty and a fair deal? |
| 02:04 - 02:08 | We make gross by working in the fucking gray area! |
| 02:08 - 02:13 | Just say anything you can to them on the phone to get them in!!!! |
| 02:14 - 02:16 | Just.....get......them.....in!!! |
| 02:17 - 02:21 | I'm trying to add an east wing to my mansion and these loser deals aren't helping! |
| 02:27 - 02:29 | I'm sorry for yelling at you but it's frustrating |
| 02:30 - 02:34 | Do you know what it like to be a GSM? |
| 02:34 - 02:36 | The huge weight on my shoulders |
| 02:41 - 02:42 | I should of.. |
| 02:43 - 02:47 | I should have opened my own dealership when I had the chance and been rolling in the dough! |
| 02:48 - 02:53 | Instead i'm here with you fools |
| 02:54 - 02:56 | We get beat every month, |
| 02:56 - 02:59 | Sands Kia, Temp Kia, Camelback Kia... |
| 03:00 - 03:02 | they beat us every fucking month!!!!! |
| 03:04 - 03:07 | It's ok Barb, you have your lease returns |
| 03:14 - 03:16 | I have failed you all |
| 03:19 - 03:23 | I should have been a dick along time ago |
| 03:25 - 03:26 | Like Jarvis..... |
| 03:31 - 03:33 | and like Todd... |
| 03:40 - 03:46 | We have decided to be a volume store next month.... |
| 03:46 - 03:49 | but that might change... |
| 03:53 - 03:56 | Now go make your calls |
