| 00:00 - 00:03 | We've almost completed SOE4 deployment. |
| 00:04 - 00:05 | This is the blue domain, |
| 00:05 - 00:07 | this is green, and this is violet. |
| 00:08 - 00:12 | The project is moving smoothly |
| 00:12 - 00:15 | except for a few Tier 3 software issues. |
| 00:17 - 00:19 | Get a copy of the contract; |
| 00:19 - 00:21 | see what Tier 3 software support we provide. |
| 00:24 - 00:26 | Sir... |
| 00:27 - 00:28 | We... |
| 00:31 - 00:33 | We don't provide any Tier 3 software support. |
| 00:34 - 00:36 | But they blame any issues their Tier 3 packages cause on us. |
| 00:53 - 00:58 | Everyone who is a panel contractor, get out of the room now. |
| 01:13 - 01:15 | What the fuck is this shit?! |
| 01:15 - 01:17 | Since when did we provide Tier 3 support! |
| 01:18 - 01:23 | And their poorly-packaged apps arecausing us pain! |
| 01:25 - 01:28 | We do our best to try and help them |
| 01:29 - 01:31 | But they just want more |
| 01:31 - 01:34 | and more and more! |
| 01:34 - 01:37 | They cause the issues |
| 01:37 - 01:40 | and expect us to fix their shit! |
| 01:40 - 01:42 | Sir, its only Acrobat and ClickView... |
| 01:42 - 01:46 | So what the fuck are they complaining about |
| 01:46 - 01:48 | Sir, they are frustrated they can't use whatever apps they want |
| 01:48 - 01:52 | They CAN use what they want |
| 01:53 - 01:54 | as long as it doesn't fuck our shit up |
| 01:56 - 01:57 | Its not like they pay us to make it work |
| 01:57 - 02:00 | Instead they pay some noobs that end up |
| 02:00 - 02:03 | fucking it up anyway |
| 02:04 - 02:08 | Are you kidding me? |
| 02:08 - 02:13 | It never used to be like this |
| 02:14 - 02:16 | We could tell them their shit is unsupported |
| 02:17 - 02:21 | and close their fucking service call |
| 02:27 - 02:29 | But soon we will have to |
| 02:30 - 02:34 | support all their shitty programs |
| 02:34 - 02:36 | even if they compromise the underlying SOE |
| 02:41 - 02:42 | Who's idea was it to support this shit anyway? |
| 02:43 - 02:47 | Didn't they realise we would |
| 02:48 - 02:53 | end up spending 90 percent of our time |
| 02:54 - 02:56 | hacking up the Tier 3's to make them work |
| 02:56 - 02:59 | Who do they think they're fooling? |
| 03:00 - 03:02 | No actual development work will get done! |
| 03:04 - 03:07 | It's okay Anna, Windows 8 is coming soon. |
| 03:14 - 03:16 | Can't they see our logic; out point of view? |
| 03:19 - 03:23 | Some app developers are shithouse |
| 03:25 - 03:26 | and they |
| 03:31 - 03:33 | need to |
| 03:40 - 03:46 | re-code their shit to make it enterprise-ready |
| 03:46 - 03:49 | Maybe if they did that then we |
| 03:53 - 03:56 | could deploy Angry Birds as Tier 3 software |
