| 00:00 - 00:03 | Some people are questioning your thread about returning the battery terminals |
| 00:04 - 00:05 | They thought it might be a parody thread |
| 00:05 - 00:07 | because you didn't have the parts in the original packaging |
| 00:08 - 00:12 | and you were outside the time window of returns |
| 00:17 - 00:19 | They missed the point. It was just a customer complaint |
| 00:24 - 00:26 | The owner might have been more sympathetic |
| 00:27 - 00:28 | if you had worked within his guidlines |
| 00:31 - 00:33 | If you had bought them online |
| 00:34 - 00:36 | would you have returned them? |
| 00:53 - 00:58 | If you didn't read the thread, leave. I went in with a "customer complaint" that they sold me inappropriate parts. |
| 01:13 - 01:15 | I didn't try to get away with anything, |
| 01:15 - 01:17 | I just wanted them to know that they sold me crap, and I knew it. |
| 01:18 - 01:23 | I would have been fine with them rejecting the return on the grounds |
| 01:25 - 01:28 | that I POINTED OUT TO THEM. |
| 01:29 - 01:31 | The point is how do they treat a customer of nearly two decades who has spent tens of thousands of dollars in the store? |
| 01:31 - 01:34 | The answer is: Like crap. |
| 01:34 - 01:37 | Refund out of good will, or reject the return on policy grounds, I would have been fine with either. |
| 01:40 - 01:42 | So you only realized that they were crap after you tried installing them? |
| 01:42 - 01:46 | I realized they were crap WHEN trying to install them. |
| 01:46 - 01:48 | There's no excuse for not replacing parts on a car with genuine OEM. |
| 01:48 - 01:52 | you could be less of an ahole about it. |
| 01:53 - 01:54 | I always love the Google-geniuses on forums |
| 01:56 - 01:57 | were too stupid to understand. You can pick which, I don't care. |
| 01:57 - 02:00 | FFF OFF AND THE NASTY BEAST THAT YOU RODE IN ON. |
| 02:00 - 02:03 | Efff off ahole. Seriously. |
| 02:04 - 02:08 | you questioned the general veracity of my story |
| 02:08 - 02:13 | you are either an idiot or an *******. |
| 02:14 - 02:16 | I still don't care which you are, although I have a guess. |
| 02:17 - 02:21 | You either didn't read the thread |
| 02:27 - 02:29 | or just chose to not understand it |
| 02:30 - 02:34 | This is not new for you. |
| 02:34 - 02:36 | Let me try to say this another way |
| 02:41 - 02:42 | I didn't expect my money back, nor my ass kissed. |
| 02:43 - 02:47 | I wanted to let them know that they had sold a regular customer an inappropriate part. |
| 02:48 - 02:53 | If they had bothered to check their computer, |
| 02:54 - 02:56 | they would have realized that this was the first time in more that a hundred interactions |
| 02:56 - 02:59 | with this particular customer that things had gone less than swimmingly. |
| 03:04 - 03:07 | He should have palm bumped the manager |
| 03:14 - 03:16 | Since it was a sale of less than $11, |
| 03:19 - 03:23 | both retailer and customer should have not given a crap |
| 03:25 - 03:26 | but their a-hole behavior made it an issue. |
| 03:31 - 03:33 | I hope this clears things up; but I doubt it. |
| 03:40 - 03:46 | I DID NOT EXPECT A REFUND! |
| 03:46 - 03:49 | I should have punched his lights out at the 5 minute mark. |
| 03:53 - 03:56 | I'm not the tough guy you are. |
