00:00 - 00:03 | Mr. HItler, the air in your office is still out. |
00:04 - 00:05 | But we have good news! |
00:05 - 00:07 | First, we're setting up an ice-cream bar. |
00:08 - 00:12 | We'll also be serving frozen margaritas daily |
00:12 - 00:15 | and are opening up 4th floor conference rooms here, here, and here. |
00:17 - 00:19 | Yeah, that's great, but |
00:19 - 00:21 | when will the air be fixed? |
00:24 - 00:26 | Mr. Hitler, |
00:27 - 00:28 | we don't . . . |
00:31 - 00:33 | We don't really know when the AC will be repaired. |
00:34 - 00:36 | We're following up with the HVAC team later today. |
00:53 - 00:58 | All WeWork Community Team Members who are NOT responsible for getting the HVAC fixed, leave my office NOW. |
01:13 - 01:15 | Have you lost your minds? |
01:15 - 01:17 | It's the fucking middle of July! |
01:18 - 01:23 | For six days, the temperature of my office has exceeded 90 degrees! |
01:25 - 01:28 | How do you expect my team to get any work done |
01:29 - 01:31 | when our office is as hot as |
01:31 - 01:34 | the circle of hell where you'd normally find the SS? |
01:34 - 01:37 | Every day you promise repairs and nothing! |
01:37 - 01:40 | And what compensation are you planning to offer us? |
01:40 - 01:42 | We gave you ice-cream and acces to conference rooms. Is that not enough? |
01:42 - 01:46 | If I want ice-cream, I'll go to Ben & Jerry's! I want the air . . . |
01:46 - 01:48 | But it's not our fault! The HVAC team had to order a part . . . |
01:48 - 01:52 | From where? The fucking Middle East? |
01:53 - 01:54 | We live in New York City! |
01:56 - 01:57 | We don't order parts. |
01:57 - 02:00 | People order THEIR parts from US! |
02:00 - 02:03 | If you'd taken this outage seriously and |
02:04 - 02:08 | ordred the HVAC team to locate the part in town, |
02:08 - 02:13 | the air conditioning would already be repaired! |
02:14 - 02:16 | Instead, you subject my team to working conditions |
02:17 - 02:21 | even worse than those in the USSR under Stalin! |
02:27 - 02:29 | I've tried to be patient. |
02:30 - 02:34 | I didn't even contact this team until the air had been out for five days. |
02:34 - 02:36 | And what do I get? |
02:41 - 02:42 | Broken promises from people |
02:43 - 02:47 | who put a portable AC in their lobby so THEY'D be comfortable while doing NOTHING to fix their tenants' air! |
02:48 - 02:53 | You know, you can't let contractors dictate timetables to you. |
02:54 - 02:56 | If you do that, NOTHING will ever get done. |
02:56 - 02:59 | But there's more than one HVAC repair team in New York, you know. |
03:00 - 03:02 | If the team you've hired doesn't do the job, you find a team that WILL! |
03:04 - 03:07 | Don't cry Greta. At this rate, we'll have a new manager soon. |
03:14 - 03:16 | It's not all your fault, you know. |
03:19 - 03:23 | After all, none of you are even 25. |
03:25 - 03:26 | You have no real management experience. |
03:31 - 03:33 | You were hired because you seem "fun" and "hip" and "cool." |
03:40 - 03:46 | How can WeWork expect you to handle a crisis like this one when you can't even decide what you want |
03:46 - 03:49 | on your avocado toast? |
03:53 - 03:56 | I'm losing my faith in this company. |