| 00:00 - 00:03 | NPS scores are in |
| 00:04 - 00:05 | As you can see |
| 00:05 - 00:07 | Most of the District did ok |
| 00:08 - 00:12 | But a few stores have taken a hit |
| 00:12 - 00:15 | District 419 score were ok but this month took a hit |
| 00:17 - 00:19 | As long as we can be around 65 |
| 00:19 - 00:21 | We will be ok for fiscal. |
| 00:24 - 00:26 | Mr Hitler |
| 00:27 - 00:28 | The thing is |
| 00:31 - 00:33 | We went into the RED |
| 00:34 - 00:36 | Well under 65% |
| 00:53 - 00:58 | Everyone with at least a 65% please leave the room |
| 01:13 - 01:15 | Dang Nammit |
| 01:15 - 01:17 | I told you to raise this! |
| 01:18 - 01:23 | You guys had every opportunity |
| 01:25 - 01:28 | What do you need to hear from me? What words? |
| 01:29 - 01:31 | When will this be important to you? |
| 01:31 - 01:34 | Ask every customer you keep saying |
| 01:34 - 01:37 | Talk it up to your whole staff! Blah blah blah |
| 01:37 - 01:40 | Its not like you are even selling these red noses? |
| 01:40 - 01:42 | Me Hitler I filled out ABCD cards |
| 01:42 - 01:46 | It took me 8 minutes |
| 01:46 - 01:48 | I tape the daily score by time clock sir! |
| 01:48 - 01:52 | You think people even read a score you wrote 6 days ago? |
| 01:53 - 01:54 | Its not there!!!! |
| 01:56 - 01:57 | You think you would at a minimum hold a 5MM |
| 01:57 - 02:00 | But you are all too busy making excuses |
| 02:00 - 02:03 | And its all garbage |
| 02:04 - 02:08 | Guess Ill have to waste more time |
| 02:08 - 02:13 | And have you all come to 6th street |
| 02:14 - 02:16 | And come up with more plans as a group once again |
| 02:17 - 02:21 | Then you will all leave and go to bar and keep stalling |
| 02:27 - 02:29 | You guys do. I thing but break my heart |
| 02:30 - 02:34 | You rip out my heart and crush it like a grape |
| 02:34 - 02:36 | And let just flow threw your fingers |
| 02:41 - 02:42 | All it is. Is customer service |
| 02:43 - 02:47 | And not one of you are doing the minimum! |
| 02:48 - 02:53 | Its not like you are grabbing save a trip |
| 02:54 - 02:56 | Or forming a line for express pays. |
| 02:56 - 02:59 | I havent even seen a rope for that in months |
| 03:00 - 03:02 | And your core workflow is a joke! |
| 03:04 - 03:07 | Its ok we are pharmacist. We wont hear about it |
| 03:14 - 03:16 | The thing is. Its over. |
| 03:19 - 03:23 | They are breaking up the district now |
| 03:25 - 03:26 | Ignorant |
| 03:31 - 03:33 | 3 of good score are gone |
| 03:40 - 03:46 | And I have picked up Bloomington stores |
| 03:46 - 03:49 | Yuck scores will be added upon |
| 03:53 - 03:56 | Mercy Mercy Me |
