| 00:00 - 00:03 | As you can see here |
| 00:04 - 00:05 | Customers have been calling all week |
| 00:05 - 00:07 | from all over the country |
| 00:08 - 00:12 | Jack in the Boxes from every state |
| 00:12 - 00:15 | Complaining about their fryers popping |
| 00:17 - 00:19 | That's a simple fix |
| 00:19 - 00:21 | Advise all techs to replace the ignition modules |
| 00:24 - 00:26 | Sir... |
| 00:27 - 00:28 | Our modules |
| 00:31 - 00:33 | Our modules are Capable Controls |
| 00:34 - 00:36 | And we were sent the wrong ones.. |
| 00:53 - 00:58 | Anyone who was involved with dropping Honeywell, leave the room now |
| 01:13 - 01:15 | GOD DAMN CAPABLE CONTROLS |
| 01:15 - 01:17 | Whose idea was that?!!! |
| 01:18 - 01:23 | First we switched from the blue modules to the red ones to save some money |
| 01:25 - 01:28 | That lasted all of 14 years |
| 01:29 - 01:31 | Now we're only 6 months in |
| 01:31 - 01:34 | And we already have a catastrophic failure!!! |
| 01:34 - 01:37 | I'll be shocked if we last until 2015 |
| 01:37 - 01:40 | We'll be in worse trouble than the Frypot situation |
| 01:40 - 01:42 | The new modules will have a green sticker |
| 01:42 - 01:46 | BIG FUCKING DEAL! They're still going to delay and pop. |
| 01:46 - 01:48 | We can cover them under warranty |
| 01:48 - 01:52 | Who's going to pay that bill? |
| 01:53 - 01:54 | NOT ME!! |
| 01:55 - 01:57 | It never ends with these warranty calls |
| 01:57 - 02:00 | Not only do the customers skip filtration |
| 02:00 - 02:03 | Not only do they bang the baskets above the flue |
| 02:04 - 02:08 | They insist that every problem should be covered under warranty. |
| 02:08 - 02:13 | Even when it's their own fault for clogging the pumps |
| 02:14 - 02:16 | They don't pay attention during the startup training!! |
| 02:17 - 02:21 | They stand there and nod their heads while staring at their iPhones |
| 02:27 - 02:29 | They even sign the training demo sheet |
| 02:30 - 02:34 | They never change the filter paper!! |
| 02:34 - 02:36 | They ALWAYS lie about maintenance |
| 02:41 - 02:42 | We still have to cover it |
| 02:43 - 02:47 | THIS BETTER BE THE LAST TIME |
| 02:48 - 02:53 | If these modules continue to pop, we're going to give Fenwal a try |
| 02:54 - 02:56 | As long as our air fuel mixtures are ok |
| 02:56 - 02:59 | And the flue isn't plugged with grease... |
| 03:00 - 03:02 | I sure hate that zero transfat oil |
| 03:04 - 03:07 | It's ok, we'll just switch to rendered beef fat |
| 03:14 - 03:16 | I almost lost my job over the frypots |
| 03:19 - 03:23 | We should have never offered such a warranty |
| 03:25 - 03:26 | Most of them didn't leak |
| 03:31 - 03:33 | They were misdiagnosed |
| 03:40 - 03:46 | But we stood by our product and covered them anyway |
| 03:46 - 03:49 | One silly idea after another..... |
| 03:53 - 03:58 | Next some genius will put touchscreen computers in our fryers... |
