00:00 - 00:03 | Several nodes are down up north |
00:04 - 00:05 | So far Lambertville, Delware |
00:05 - 00:07 | Hopewell and Princeton |
00:08 - 00:12 | The power is out too mant Rtms |
00:12 - 00:15 | Everything is down what do we do? |
00:17 - 00:19 | Get a hold of Fagan |
00:19 - 00:21 | We need the supervisors help |
00:24 - 00:26 | Micah |
00:27 - 00:28 | Fagan |
00:31 - 00:33 | has gone home hours ago |
00:34 - 00:36 | The techs are creating more Rtms |
00:53 - 00:58 | Everyone who is not a line tech get out now |
01:13 - 01:15 | This is crazy, I need some air, |
01:15 - 01:17 | Too many customers are calling in. |
01:18 - 01:23 | And no supervisors to help me |
01:25 - 01:28 | Call Rons house now |
01:29 - 01:31 | Call John |
01:31 - 01:34 | Call Gary Johnson now |
01:34 - 01:37 | We can fix this I need time |
01:37 - 01:40 | Call in everyone, everyone |
01:40 - 01:42 | Micah more nodes just went down |
01:42 - 01:46 | I need help, no more Rtms suspend all tickets. do it now |
01:46 - 01:48 | Micah the customers are fustrated |
01:48 - 01:52 | Give nobody my information |
01:53 - 01:54 | shut down the headend |
01:56 - 01:57 | This is B.S as usual |
01:57 - 02:00 | Yes we understand your problems |
02:00 - 02:03 | Yes we will fix the nodes |
02:04 - 02:08 | Are you kidding me? |
02:08 - 02:13 | They need more power, fuel up the generators |
02:14 - 02:16 | We need help. |
02:17 - 02:21 | Tell every tech they have been promoted to line tech |
02:27 - 02:29 | We need a plan now |
02:30 - 02:34 | If only I could clone myself |
02:34 - 02:36 | Someone clone me I need help |
02:41 - 02:42 | Too many outages |
02:43 - 02:47 | Too many nodes are out time is running out |
02:48 - 02:53 | Just shut down the headend until tomorrow |
02:54 - 02:56 | yeah, That'll work. |
02:56 - 02:59 | This outage is too big |
03:00 - 03:02 | It's not my fault, it's not |
03:04 - 03:07 | It's ok Chris, Micah is exhusted |
03:14 - 03:16 | The Rtms will stop when we go home |
03:19 - 03:23 | Shut down the headend I'm done |
03:25 - 03:26 | Lets go |
03:31 - 03:33 | Tomorrow we'll fix it |
03:40 - 03:46 | Continue to call Fagan |
03:46 - 03:49 | If he doesn't answer trash his office. Lou do it! |
03:53 - 03:56 | We'll see how this turns out tomorrow |