| 00:00 - 00:03 | Stayz assured us the transition would be seamless |
| 00:04 - 00:05 | But your properties are not listed |
| 00:05 - 00:07 | or they are at the wrong locations |
| 00:08 - 00:12 | Your records with Stayz have disappeared |
| 00:12 - 00:15 | and your premium property is no longer ranked first |
| 00:17 - 00:19 | If not first then what is it's ranking? |
| 00:19 - 00:21 | Second or Third? |
| 00:24 - 00:26 | Mein Fuhrer |
| 00:27 - 00:28 | Your premium Property |
| 00:31 - 00:33 | Your premium property has fallen to position 97 of 98 |
| 00:34 - 00:36 | And Stayz will not respond to calls |
| 00:53 - 00:58 | Those of you who who warned me not to transition to Homeaway leave the room |
| 01:13 - 01:15 | How dare they do this to me? |
| 01:15 - 01:17 | Anton assured us this was a change for the better |
| 01:18 - 01:23 | But instead the transition to Homeaway has been worse than the fall of the Eastern Front |
| 01:25 - 01:28 | I bet there is more to hear |
| 01:29 - 01:31 | Come on spit it out |
| 01:31 - 01:34 | What else have they done or not done? |
| 01:34 - 01:37 | I've been listed with Stayz for 15 years with a five star property ranked 1st and now it is at 97? |
| 01:37 - 01:40 | They are just adding more burden to my struggle |
| 01:40 - 01:42 | My Fuhrer don't take it personally, the problems are being experienced by all other owners as well |
| 01:42 - 01:46 | I don't care about others. My Contract is with Stayz |
| 01:46 - 01:48 | My Fuhrer we have all tried to get this resolved by Homeaway's help desk |
| 01:48 - 01:52 | Don't you see their help desk doesn't care? |
| 01:53 - 01:54 | They serve their masters |
| 01:56 - 01:57 | Stayz were bought by Homeaway |
| 01:57 - 02:00 | who were bought by Expedia and now they are just goose stepping all over us |
| 02:00 - 02:03 | without any care at all for my property listing |
| 02:04 - 02:08 | And then they have the nerve to introduce surge pricing commissions on my guests |
| 02:08 - 02:13 | And what's with the Americanisms and loss of features on my dashboard? |
| 02:14 - 02:16 | I wish I could have just five minutes alone with them |
| 02:17 - 02:21 | I would be better off creating my own web site and taking all future bookings direct |
| 02:27 - 02:29 | God I wish I'd never heard of Stayz |
| 02:30 - 02:34 | and of Homeaway they have both ruined all my good work |
| 02:34 - 02:36 | Their greed and incompetence is unrivalled |
| 02:41 - 02:42 | This is war |
| 02:43 - 02:47 | There is no way I am going to take this sort of client abuse lying down |
| 02:48 - 02:53 | We will have to work out a different way of taking bookings moving forward folks |
| 02:54 - 02:56 | Something with no commissions |
| 02:56 - 02:59 | and to be free of these price gouging incompetent Americans |
| 03:00 - 03:02 | they want 17.5% commission per booking like they are sucking my blood |
| 03:04 - 03:07 | We can find someone to create his own website |
| 03:14 - 03:16 | It all used to work perfectly |
| 03:19 - 03:23 | then they could not help their greed and ruined it |
| 03:25 - 03:26 | I'm through |
| 03:31 - 03:33 | just forget Stayz and Homeaway |
| 03:40 - 03:46 | start creating my own web site so we can take bookings direct |
| 03:46 - 03:49 | and concentrate more on Airbnb to get ahead |
| 03:53 - 03:56 | Anton is now my enemy |
