| 00:00 - 00:03 | Good morning Mr Ryan |
| 00:04 - 00:05 | the contest started Friday in MIami |
| 00:05 - 00:07 | every thing was prepared ready for the attack |
| 00:08 - 00:12 | and our stores got the memo and Sergio stores as well |
| 00:12 - 00:15 | so we are waiting for the results of the contest this morning |
| 00:17 - 00:19 | I assume we dominated this contest from start to finish |
| 00:19 - 00:21 | and there is nothing I should worry about |
| 00:24 - 00:26 | Mr Ryan |
| 00:27 - 00:28 | something bad happen |
| 00:31 - 00:33 | I dont know how they did it |
| 00:34 - 00:36 | but they kick our ass in sales and gain |
| 00:53 - 00:58 | every single store with less than 25 SLT call leave this room now |
| 01:13 - 01:15 | how the hell this happen |
| 01:15 - 01:17 | I told everyone to do 25 SLT calls |
| 01:18 - 01:23 | Sergio didn't even know how to use van in Puerto Rico |
| 01:25 - 01:28 | I show his team how to make SLT call last week |
| 01:29 - 01:31 | in our coach clinic |
| 01:31 - 01:34 | now I have to use my Pcard |
| 01:34 - 01:37 | and buy them lunch to all the stores |
| 01:37 - 01:40 | how come we didn't make some manual agreements or retypes |
| 01:40 - 01:42 | Scott was very clear not to do it |
| 01:42 - 01:46 | we had plenty Van leads to convert |
| 01:46 - 01:48 | Mr ryan you dont understand |
| 01:48 - 01:52 | they had more leads than us |
| 01:53 - 01:54 | 25 calls that all I ask |
| 01:56 - 01:57 | our conversion % sucks |
| 01:57 - 02:00 | and our revenue stinks |
| 02:00 - 02:03 | I dont even want to talk about extensions |
| 02:04 - 02:08 | they won because they had more leads that all |
| 02:08 - 02:13 | and their pif % higher than us in all stores |
| 02:14 - 02:16 | how we let this happen I cant believed |
| 02:17 - 02:21 | I just quit smoking and I dont know where is my VAPOR |
| 02:27 - 02:29 | when I was in RTO was a whole different story |
| 02:30 - 02:34 | I was the best in PSA contest and gain |
| 02:34 - 02:36 | now this transformers are kicking my but |
| 02:41 - 02:42 | now we have to wait until black friday |
| 02:43 - 02:47 | or even xmas to try to win another contest in the region |
| 02:48 - 02:53 | I didn't even see this coming |
| 02:54 - 02:56 | now I have to call Scott |
| 02:56 - 02:59 | and ask for his Pcard too to buy the gift cards |
| 03:00 - 03:02 | all because we did not have all the leads |
| 03:04 - 03:07 | he doesn't know I give my lead to sergio |
| 03:14 - 03:16 | Alicia , alex and Miguel they kill it |
| 03:19 - 03:23 | I figure Armando will dominate this event |
| 03:25 - 03:26 | now things are goign to change around here |
| 03:31 - 03:33 | Damian go get my lop top |
| 03:40 - 03:46 | all of you sign on SLT and start making call no exception |
| 03:46 - 03:49 | give me the phone to call Scott |
| 03:53 - 03:56 | Im going to smoke a cigarette |
